Privacy Policy
Effective Date: 2025-05-01
Best Place (United States) LP
1000 N West Street, Brandywine Building – Suite 1200
Wilmington, DE 19801
1. Introduction
Best Place (United States) LP (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parking facilities, including underground garages and related services.
By using our parking facilities, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Vehicle Information – license plate number, make, model, and parking location
Payment Information – credit/debit card details when applicable (processed securely by third-party providers)
Video Surveillance – CCTV monitoring that may capture images of persons, vehicles, and license plates
Entry/Exit Logs – date, time, and duration of stay
Contact Information – your name, phone number, or email address if you contact us or register for services
3. How We Use Your Information
Operate, manage, and secure our parking facilities
Monitor for safety, theft prevention, and property protection
Process payments and enforce parking terms
Respond to inquiries and provide customer service
Comply with legal obligations
4. Disclosure of Your Information
We do not sell or rent your personal information. We may disclose it only:
To service providers that support our operations (e.g., payment processors, security services)
To meet legal requirements (law-enforcement requests, court orders, or other legal processes)
For protection of the rights, safety, or property of Best Place or others
5. Data Retention
Information is retained only as long as necessary for the purposes stated in this Policy or as required by law. Video-surveillance data is typically retained for up to 30 days, unless an incident requires longer retention.
6. Security
We employ reasonable technical and organizational measures to safeguard your information, including payment-data encryption and restricted access to video footage.
7. Your Rights
You may contact us to:
Request access to or correction of your personal data
Inquire about data usage or request deletion where permitted by law
Questions or concerns? Contact us:
Best Place (United States) LP
1000 N West Street, Brandywine Building – Suite 1200
Wilmington, DE 19801
Email: rental@best-place.com